Frequently Asked Questions
We know you have questions — and we love that! Here are answers to the most common things our customers ask. If you don’t find what you’re looking for, feel free to reach out to us directly.
About Our Products
Are Beautiezone products cruelty-free?
Yes, absolutely. Every Beautiezone product is 100% cruelty-free. We never test on animals — ever. Beauty should never come at someone else’s expense.
Are your products clean and safe for sensitive skin?
Yes! All of our products are formulated with clean, skin-loving ingredients and are free from harsh chemicals. Our Beaurie Stunning Lash Serum is even safe for use with lash extensions and suitable for sensitive eyes.
What are the key ingredients in your Vitamin C Serums?
Our Radiance Vitamin C Serums are powered by stable Vitamin C (L-Ascorbic Acid) combined with soothing botanicals and deep hydrators. They are lightweight, non-greasy, and suitable for all skin types.
Are your products suitable for all skin types?
Yes! Our formulas are designed to work for all skin types — dry, oily, combination, and sensitive. If you have a specific skin concern, feel free to contact us and we’ll help you find the right product.
Results & How to Use
How long does it take to see results from the Vitamin C Serum?
Most customers notice brighter, more even skin within 2–4 weeks of consistent daily use. For best results, apply every morning after cleansing and before moisturizer, and always follow with SPF during the day.
How long does it take to see results from the Beaurie Stunning Lash Serum?
Visible lash improvement is typically seen within 4–6 weeks of nightly use. Consistency is key — apply a thin line along the upper lash line every night after removing makeup.
Can men use the Radiance For Women Vitamin C Serum and vice versa?
Absolutely! While our serums are formulated with specific skin concerns in mind — the Men’s version targets razor irritation and the Women’s version focuses on anti-aging and glow — both are safe and effective for anyone to use.
Shipping
How long does shipping take?
We process orders within 1–2 business days. Standard shipping typically takes 5–7 business days. Expedited options may be available at checkout.
Do you ship internationally?
We currently ship within the United States. International shipping options are coming soon — stay tuned!
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.
Returns & Refunds
What is your return policy?
We want you to love your Beautiezone products. If you’re not satisfied with your purchase, please contact us within 30 days of receiving your order and we’ll make it right.
How do I start a return or exchange?
Simply reach out to our customer support team via our Contact page with your order number and reason for return. We’ll guide you through the process quickly and hassle-free.
Are sale or bundle items returnable?
Bundle deals (like our Buy 2 for Less and Buy 2 Get 1 Free offers) are eligible for return within 30 days if the products are unused and in their original condition.
Still have questions? Contact us — we’re happy to help!